What is the Knowledge Base?

What it is

Think of it as your brain inside Mingly: your products, prices, FAQs, policies and the links it may share. AI Replies answer only from facts you’ve approved here.

If a fact isn’t in your Knowledge Base, Mingly won’t invent it. It leaves the conversation for you instead.

Set it up

1. 1Step 1: Add a source: scan your website or add a page, and Mingly suggests facts from it. Or add a fact yourself.
2. 2Step 2: Approve suggestions. Only approved facts are ever used in a reply.
3. 3Step 3: Keep it current. Edit or archive a fact when something changes.